Privacy Policy

1. Introduction & Acceptance of Terms

Replace this text with your official legal language. Proficiency Background Services (PBS) is committed to protecting the privacy and security of the personal information we collect. As a Consumer Reporting Agency (CRA) governed by the Fair Credit Reporting Act (FCRA), we adhere to strict federal and state guidelines regarding data retention and permissible purpose.

2. Information We Collect

Replace this text. Outline what data your site collects (cookies, IP addresses, form submissions) versus what data your background screening platform collects (PII, SSN, Biometrics).

• Client Information: Data collected during the sales and onboarding process.
• Candidate Information: Personally Identifiable Information (PII) collected explicitly for the purpose of executing a background screening report.
• Automated Data: Standard website analytics and cookies.

3. FCRA Permissible Purpose

Replace this text. PBS only provides consumer reports to credentialed end-users who have a legally certified "Permissible Purpose" as defined by Section 604 of the FCRA (e.g., employment purposes, tenant screening, or occupational licensing).

3.1 Data Security

Replace this text. All PII and biometric data are transmitted using AES-256 encryption. Our infrastructure complies with SOC 2 Type II standards to prevent unauthorized access.

4. Candidate Rights & Disputes

If you are a consumer and wish to view your file, request a copy of a completed report, or file a dispute regarding inaccurate information, please visit our Candidate Support Center.

5. Contact Information

If you have questions regarding this policy or our data compliance practices, please contact our compliance department at:

Proficiency Background Services
DeBary, FL 32713
Email: livescans@proficiencybackground.com
Phone: (689) 244-5700